Privacy Policy

1. Information We Collect

We collect only the minimum information necessary to provide the functionality of the Service.

Information Provided by Third-Party Services:

• Authentication: We use Auth0 for user authentication. Auth0 may collect your email address, name, or other profile information you provide during login. We receive only the information necessary to authenticate you and enable account features.
• Location and Maps: We use Google services for maps and location features. Google may collect location data if you enable these features.

Information You Provide:

• Account information such as organization name, user roles, and preferences.
• Content you create, including documents, projects, clients, and other data you input into the Service.
• Communications with us, including support requests and feedback.

Automatically Collected Information:

• Usage data, such as IP address, browser type, device information, and pages visited, may be collected temporarily for functionality and analytics.
• Activity logs related to your use of the Service, including document edits, project updates, and system interactions.

Local Storage:

• Certain data (e.g., preferences, session tokens, or organization settings) may be stored temporarily in your web browser's local storage or on your mobile device to support app functionality. This data is not transmitted to or stored on our servers unless necessary for the Service.

We do not collect sensitive personal information unless explicitly required for a specific feature, and even then, only the minimum necessary.

2. How We Use Information

We use collected information solely to:

• Provide and maintain the Service, including document management, project organization, and collaboration features.
• Authenticate users via Auth0.
• Display maps and location information via Google.
• Enable organization-based access control and user permissions.
• Improve the Service and troubleshoot issues.
• Send you important updates about the Service, including security notifications and feature announcements.

We share only the minimum information required with third-party providers (Auth0, Google) to enable these functions.

3. Data Storage and Retention

We store your data, including documents, projects, and organizational information, on secure servers to provide the Service. Your data is retained as long as your account is active or as needed to provide the Service.

Third-party providers (Auth0, Google) store data according to their own policies.

We retain data only as long as necessary for the purposes described or as required by law. You may request deletion of your data by contacting us.

4. Sharing of Information

We do not sell, rent, or share your personal information with third parties except:

• With Auth0 and Google as described above, limited to the minimum necessary.
• Within your organization, as controlled by your organization's administrators and user permissions.
• As required by law, such as in response to a subpoena or legal process.
• To protect our rights, safety, or property, or that of our users.

5. Security

We take reasonable measures to protect information, including encryption in transit and at rest, access controls, and regular security assessments. However, no system is completely secure. Third-party services (Auth0, Google) use industry-standard security practices.

6. Your Choices

You can:

• Opt out of location services in your device settings.
• Delete local storage data by clearing your browser cache or app data.
• Update your account information and preferences through the Service settings.
• Contact us to request information about your data or deletion where applicable.

7. Children's Privacy

The Service is not intended for children under 13. We do not knowingly collect information from children under 13.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Continued use of the Service after such changes constitutes acceptance of the updated policy.

9. Third-Party Links and Services

The Service may link to third-party sites or services (e.g., Google Maps). Their privacy practices are governed by their own policies.

For more on third-party practices:

• Auth0: https://auth0.com/privacy
• Google: https://policies.google.com/privacy

10. Contact Us

If you have questions about this Privacy Policy, please contact us at support@gsocx.net.